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熱線電腦支援員 , 資訊科技工作

熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2018-10-31

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2018-06-02

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熱線電腦支援員

Perform troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2017-12-14

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2017-07-31

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2017-01-02

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2016-06-28

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2016-06-02

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熱線電腦支援員

Perform first-tier helpdesk support and handle IT enquiries from customers via phone and email. Isolate IT related problems and escalate to the next level support when required, Provide back office support

2016-01-12

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2015-12-11

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents. Diagnose and resolve the hardware and software issues. Log all incidents into helpdesk system. Remote to user PC when required; Redirect the problems to appropriate team for support. Track and route problems and requests

2015-11-25

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熱線電腦支援員

Perform first-tier helpdesk support and handle IT enquiries from customers via phone and email. Isolate IT related problems and escalate to the next level support when required, Provide back office support

2015-11-12

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2015-09-10

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2015-04-20

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熱線電腦支援員

Perform 1st level Helpdesk troubleshooting to resolve incidents; Diagnose and resolve the hardware and software issues; Log all incidents into helpdesk system; Remote to user PC when required; Redirect the problems to appropriate team for support; Track and route problems and requests

2015-02-26

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